We appreciate that workplace rights issues can be stressful to deal with, difficult to manage, and challenging to understand. So when someone calls to speak to our counselors about a sensitive workplace issue, we are committed to providing prompt, courteous, and responsive information to help that person better understand his or her rights and responsibilities. All counseling calls with the OOC are strictly confidential.
When we inspect properties to determine compliance with safety & health and disability access, we are committed to working with employing offices to help them understand why they are in violation of the law and to provide the information necessary to cure the violation.
Finally, we strongly believe that understanding the law is the best way to prevent workplace conflict, and as such, we are committed to being a vital, educational resource for Congressional Members, employing offices, and Congressional employees that provides objective and meaningful information about the CAA’s requirements through our publications and training programs.